Office Manager
Make the extraordinary, everlasting - with us.
At EC, we craft extraordinary experiences that leave a lasting impression - not just for our clients, but for our people too. We blend the big ideas of a creative agency with the meticulous execution of a production company, bringing bold, imaginative events to life.
We’re collaborative, down-to-earth, and serious about delivering quality - all while finding time for lightness and fun. If you’re someone who’s curious, adaptable and excited to do meaningful work with a team that’s got your back, we’d love to hear from you.
About the role
Our Office Manager role is for someone who takes real pride in creating environments where people can do their best work. As Office Manager, you’ll shape the day-to-day experience of our London office - ensuring it runs smoothly, feels welcoming, and supports both our team and our clients.
You’ll have the opportunity to build and improve systems, bring structure to operational processes, and play a key role in maintaining a positive, high-performing workplace culture. Alongside this, you’ll provide light-touch support to the Managing Director, helping ensure their time is managed effectively and priorities stay on track.
Who you are
You have previous experience in an office administration or office management role
Experience working in a fast-paced, client-facing environment
Confidence managing multiple priorities and stakeholders
Strong organisational skills with a structured, process-driven approach
Proactive mindset, with the ability to spot issues and act independently
Clear and professional communication skills
Comfortable coordinating logistics, schedules, and suppliers
You take pride in creating a positive and well-presented environment
Naturally collaborative and approachable
Detail-oriented and reliable
Willing to take ownership and get involved wherever needed
Key objectives
Create a smooth, professional, and welcoming front-of-house experience for all visitors and employees
Ensure the office environment is consistently well-run, organised, and fully resourced
Deliver seamless meeting and workspace coordination across the business
Maintain high standards across facilities, suppliers, and health & safety compliance
Provide proactive administrative and scheduling support to the Managing Director
Day-to-day responsibilities:
Front of house & office experience
Act as the first point of contact for visitors, clients, and interviewees, ensuring a professional and welcoming experience
Manage reception, including answering the main office line and intercom
Keep reception and communal areas consistently tidy, organised, and inviting
Coordinate visitor schedules to ensure smooth arrivals and appropriate hosting
Office operations & supplies
Manage office supplies, including kitchen stock, refreshments, and stationery and ensure budget trackers are accurate and up to date
Ensure kitchens and communal areas are well maintained and fully stocked
Carry out regular office walkthroughs to maintain standards and identify issues
Maintain systems and processes that support an efficient office environment
Meetings & workspace coordination
Support meeting planning by coordinating room availability and layouts
Prepare meeting rooms, including refreshments and setup
Monitor rooms throughout the day to ensure they remain presentable
Provide basic troubleshooting support for meeting room technology where required
Facilities & compliance
Coordinate building maintenance, including booking contractors and managing reactive issues
Track planned preventative maintenance (PPM) schedules and ensure compliance documentation is received
Support health & safety monitoring (e.g. fire safety systems and routine compliance checks)
Manage relationships with cleaning providers and oversee quality of service
Onboarding & employee support
Support new starters with first-day setup, including workspace readiness and packs
Deliver office inductions and act as a key point of contact for queries
Manage access control and visitor systems, including passes and sign-in processes
Office culture & engagement
Support company-wide events, including seasonal celebrations and all-company updates
Help organise office initiatives, perks, and activities that contribute to a positive workplace culture
Act as a core member of our Culture Committee, supporting the budget management, booking of social activities and supporting the calendar of engagement initiatives EC has through the year
Operational coordination
Manage office-related assets such as staff mobile devices
Oversee day-to-day coordination with external vendors and service providers
Support administrative processes relating to facilities, suppliers, and compliance
Managing Director support
Provide administrative support to the Managing Director
Coordinate meetings, diaries, and scheduling logistics
Assist with planning and organisation to ensure effective use of time
Act as a reliable point of coordination for day-to-day support needs
What It’s Like at EC
At EC, we’re a team of doers, dreamers, and down-to-earth collaborators. We thrive on creativity, care deeply about the details, and always have each other’s backs. With hybrid working, generous time off, wellbeing support, and a culture that champions your voice, your growth, and your whole self - it’s more than just a job. It’s a place to thrive. Check out our Culture & Values
Ready to Apply?
If this role excites you but you’re not sure you meet every requirement, we still want to hear from you. We believe in potential and are always open to people who bring passion, integrity, and a fresh perspective.
Hit “Apply” and share your CV. Need any adjustments to make the process more accessible? Just let us know - we’re happy to support you.
We value original thinking and real‑world experience. While AI tools can be helpful, your application should reflect your own skills, perspective and career story.
Applications that appear to rely heavily on generic or AI‑generated content may not progress if we’re unable to clearly understand your individual contribution or experience.
Our Hiring Process
While the steps may vary by role, here’s what you can generally expect:
A short Teams call to say hello
A task or survey to understand how you work
A face-to-face interview with your future team
A culture conversation to make sure it’s a match both ways
We’ll keep you updated at every stage and do our best to make the process smooth, transparent, and welcoming.
Your voice. Your growth. Your experience. #YourEC
- Department
- Internal Operations
- Role
- Office Manager
- Locations
- London
About EC Group
We think the experience of working here should be as fun and fulfilling as those we create for our clients. We simply couldn’t do what we do without our passionate team of people who are exactly that – a team. Our diverse backgrounds and skills create a supportive, stimulating environment where everyone is pulling for each other and the work.
Bound by a desire to do the right thing, we want EC to be a place where people feel they can really belong. And because they belong, they stay. The longevity of careers here is something we’re very proud of and contributes to the can’t-quite-put-your-finger-on-it feeling of togetherness we all share.